Not that clean. Can never find help from staff and when you do, they are not friendly. Highly over priced on certain items. Almost always long lines due to lack of cashiers.
Happy employees make for a happy store. This store was in a very shabby condition when I visited, and all of the employees that I interacted with behaved as though they had resigned themselves to their fate, i.e. that the company is doomed and that they will lose their jobs in the relatively near future when their store inevitably is closed along with the rest of the company.
I had just gone to the K-Mart in Prince Frederick and had the absolute worse experience ever. Registers kept freezing up (4 to be exact) instead of the employee saying next customer in line they proceeded to take whom ever jumped to the next register. It wasn't until the third register froze up that the fourth register was opened and then the employee clearly saw that I was getting cut in front continuously motioned verbally for me being next. At no point was customer service a priority with the employees at this K-Mart. This is a direct reflection of the management team and or leadership.
I just wish they open some more lines at times to help customers get in and out faster. The lines can get long but in this area, you will start a conversation up with a friendly customer while waiting which helps. Overall this Kmart is stocked well and very neat. Maybe just need to hire some more people to help move people in and out faster. #impatientBJreviewagain
Always a great experience. Great prices and easy to shop.
Kmart is a US Department Store based in Prince Frederick, Maryland. Kmart is located at 835 Solomons Island Rd N, Prince Frederick, MD 20678, USA.
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