Went in today looking for a pair of shoes for my son. As we sat down to try on a few pairs we were being watched as if we were going to put them on and walk out. The older women never left our side the entire time even when I told her we did not need her assistance. It was rather annoying and uncomfortable. Can't people shop for shoes in peace? We did purchase the shoes, however, I will not be back. I'll go somewhere where I'm not being made to feel like a criminal!
The employees talk a lot but they don't ignore you if you need something. Wish they had a little more variety. Nice atmosphere.
I brought three pair of shoes at this store in the last few months. The African American gentleman was very nice, however the younger white girl after ringing up my purchase never said thank you. Should train employees how to treat customers that are spending money in their store.
I absolutely love this store! The customer service here is always AWESOME! Alot of people dont realize that these employees work off of commission. So when you think that they are stalking you, they are indeed just trying to do their jobs! It would be alot easier if you guys were a little less difficult and allowed them to do so. That is how they make their money, assisting us with our needs. Even if you dont need help, you can be less snotty about it. If you cant handle them doing their jobs, shall i suggest you shop at a place where you wont receive ANY service like peebles or payless. To any employees who read this, keep up the GREAT work, and dont let NEGATIVE AND RUDE people get to you. Do your job the way you were trained regardless of the nay sayers!
Went today and the entire time the cashier was acting like her was fixing shoes behind me as well as the manager or whoever she was some old lady following me around as if I may steal!! Made me very uncomfortable and I was about to just leave! But they had a couple pairs of flip flops I really wanted. I do not recommend anyone going here. Weird!
Shoe Dept is a US Shoe Store based in Prince Frederick, Maryland. Shoe Dept is located at 735 Solomons Island Rd N #11, Prince Frederick, MD 20678, USA.
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