I agree this shop is a rip off. They charge me over $20.00 dollar for gel polish. The owner told me a regular refill is $15.00 for gel refill it's $22.00 I told her I wanted a regular refill and I wanted gel polish when they finish with me my nail total was $35.00. I felt like the owner cheated me.
Went in on Saturday 8/5/17 to get a fill in.Billy did my nails coughing the whole time. I took in my own polish then got gel put over it. Left and they started to mess up because they were not dry. Called back and he says because of cheap polish. Yesterday I went back to get them fix and today a mess once again,but this time using their polish. I tried to reach the daughter who seems to be the only one with some sense,so I explained to Billy then he gets smart and says I tried my best, but you want them perfect. I sure do want them perfect after I have paid for them and if this is your best I hate to see the worst. Sent the daughter a text message and if I don't get them redone or my money back I will be calling the State Board because they have many violation. This is the very reason I get my nails done in the City because clearly it folks like New Nails that don't value their customers. Very Disappointed!
I love this place. Mimi does my nails and my moms all the time. We have been going to this place even before they moved to the newishhhh location
I would NEVER recommend this establishment to anyone. I paid $35 for a gel manicure that was supposed to last 2 weeks. It lasted 4 days. The tools were not sterilized. The person grabbed a cuticle cutter out of her back of her drawer. When I asked for a refund I was refused. They told me me to come back in and they would fix my nails. NO THANK YOU - I would rather be out the $35!!!!
I highly discourage any one who is interested in a quality pedicure from patronizing this establishment. All of the staff seemed anything but interested in being there to work. The pedicure itself was disappointing. There was little to no effort put into it. I suggest that you take your money to an establishment that will give you what you pay for, even if that means that it costs a little bit more. This experience was very disappointing.
New Nails is a US Hair Care Studio based in Prince Frederick, Maryland. New Nails is located at 751 Solomons Island Rd N, Prince Frederick, MD 20678, USA.
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